North County Automotive Service

Was travelling through Erie on Route 90, unfortunately my vehicle had a malfunction. Mike with North County Automotive was great, he showed up exactly when he said he would. He was courteous and professional and made sure I was comfortable. He dropped my car off exactly where I needed it to be, quickly and efficiently. I would use his service again and definitely recommend to others.

Stopped by the garage to get my car looked at. They had my car fixed in a few hours.

Robert responded quickly and had my Jeep running in no time. He got me in the Jeep quickly and got it running and even came back an hour later to jump the battery again so I could get it straight to a garage. He also quoted me at more than half the cost for a tow that another company had quoted (I didn’t end up needing it), he even threw in the battery jump for free since he was already there. I paid him more to come back and do it again though LOL. He’s fair and reasonable when others are price gouging. That shows wonderful character for a business these days and as a single mom on a budget I need to be able to work with companies that are fair.

I was very satisfied with the service I received from North County Automotive today. Robert (I believe the owner) was very curteous and nice. He gave a time and was very prompt arriving. I informed Robert over the phone the hurdle a previous towing company had and he stated no problem, that he would be able to tow it. He was very knowledgeable and quoted me 1/2 the price of the company who needed to wait for a dolly. I highly recommend North County Automotive for your towing needs.

When I called to confirm what my insurance company set up for me, the person who answered the phone acted like I was bothering him by even calling, responded with "whatever" to a question I genuinely needed an answer to, and then hung up. I called back and it rang over ten times before I hung up and called from my fiance's phone... It was then answered immediately and the employee was quite irritated to find that it was me calling back. I only called to relay certain delivery instructions as I was unable to be with the vehicle when it would be picked up. Upon delivery the driver made no conversation, ignored all interaction and seemed bothered to even have to work. Overall terrible experience with this company, would not recommend to my worst enemy.