Towing & Roadside Assistance Glossary for Erie Homeowners

Towing a vehicle from an accident scene. Requires coordination with law enforcement and insurance. Erie police maintain a towing rotation list for accident scenes.

Small wheeled platforms placed under the free-rolling wheels during a wheel-lift tow to prevent damage. Required for AWD vehicles not on a flatbed.

A tow truck with a flat platform that the vehicle is driven or winched onto. The safest method for towing AWD vehicles, luxury cars, and accident-damaged vehicles.

The maximum weight a vehicle can safely handle. Tow trucks must be rated for the vehicle being towed. Heavier vehicles require larger tow trucks.

An older towing method using chains wrapped around the vehicle frame. Rarely used for modern vehicles due to potential damage but still used for junk removal.

The towing and storage of a vehicle by authorities. Impounded vehicles in Erie accrue daily storage fees and require proof of ownership and payment of fees for release.

Using an external battery or jump pack to start a vehicle with a dead battery. One of the most common roadside calls during Erie's sub-zero winter temperatures.

Using specialized tools to open a locked vehicle without a key. A common roadside assistance service, especially during Erie winters when keys are left inside warming vehicles.

A bundle of emergency services including jump starts, tire changes, fuel delivery, and lockout service. Often included with auto insurance or AAA membership.

Replacing a flat tire with a spare on the roadside. Professional tire change service is safer, especially on busy Erie roads or during winter weather.

A towing method that lifts the vehicle by its front or rear wheels while the other wheels roll. More affordable than flatbed but not suitable for all vehicles.

A motorized cable system used to pull vehicles out of ditches, snow, mud, or other situations. Essential during Erie's winter storms and spring thaw.