Privacy Policy

Introduction

erie.pro (“we,” “our,” or “us”) operates a local business directory serving the Erie, PA metropolitan area. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you use our services, including:

• Name, email address, and phone number when requesting quotes or contacting providers
• Details about your project or service needs submitted through quote request forms
• Reviews and feedback you submit about service providers
• Business information submitted by service providers for directory listings
• Communications you send to us through contact forms or email

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

• IP address and approximate geographic location
• Browser type, operating system, and device information
• Pages visited, time spent on pages, and navigation patterns
• Referring website or search terms that led you to our site
• Cookies and similar tracking technologies (see Cookie Policy below)

How We Use Your Information

• To connect you with qualified service providers in the Erie area
• To process and fulfill quote requests and service inquiries
• To communicate with you about your requests, our services, and relevant updates
• To display and manage service provider listings and reviews
• To improve our website, services, and user experience
• To analyze usage patterns and optimize our platform
• To prevent fraud and protect the security of our platform
• To comply with legal obligations and enforce our terms of service

Information Sharing

We share your information in the following circumstances:

• Service Providers: When you request a quote, we share your project details and contact information with relevant service providers so they can respond to your inquiry.
• Analytics Partners: We use third-party analytics services (such as Google Analytics) to understand how our website is used. These services may collect anonymized usage data.
• Legal Requirements: We may disclose information when required by law, court order, or government regulation, or when necessary to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties for marketing purposes.

Cookie Policy

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal information
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Object to certain processing of your personal information

To exercise these rights, contact us at the information provided below.

Third-Party Links

Our website may contain links to third-party websites, including service provider websites, social media platforms, and government resources. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Website: erie.pro
• Email: privacy@erie.pro
• Location: Erie, Pennsylvania PA