Wales Veterinary Practice

Dr Hixby and the entire where very kind compassionate and caring for Elliot. We ended up having to put Elliot to sleep. They were awesome in their care and compassion in taking care of him. They truly are caring in the way they take care of all animals. Thank you!!!

My loving cat Mr. Bentley, who I rescued from the streets in 2013, took a sudden turn for the worse. It's hard for me to write this as it reopens his loss but it needs said. In the early morning hours I knew it was time for him to cross the Rainbow Bridge. I called my vet- explained we needed an appt. I was told Thursday-4 days away???!!! No way Mr. B was not going to suffer-couldn't wait. Called Wales & the kind caring staff got me on that day early afternoon. Even called me back & got in earlier! Each human there was compassionate, kind, caring, gentle & helped Mr. Bentley & I through this heartbreaking last goodbye. Thank you. I'm sorry I was too upset to remember any names-though I feel this first visit with these professionals was a true example of the entire vet team. I highly recommend this Veterinary Team. Run, chase, play & meet up with your cat sisters, brothers & doggie sisters, brother & human aunts & uncles. Miss you so much my sweet boy 🐾.

I can’t say enough good things about this vet practice. The entire staff showed incredible kindness, compassion, and patience during one of the hardest moments of my life. They treated my dog with dignity and love, and they treated me with genuine empathy and understanding. Dr. Songer was truly wonderful—gentle, knowledgeable, and never rushed us. She explained everything clearly and gave us the time and space we needed, which meant more than I can put into words. It was obvious how much they truly care about their patients and the families who love them. While losing my girl was heartbreaking, I am deeply grateful that it happened in such a calm, respectful, and caring environment. I will always be thankful to this team for making such a painful goodbye just a little more bearable and helping us with what they could financially. I highly recommend this practice to anyone looking for compassionate, exceptional veterinary care, and will be donating to their angel fund to help others that need financially help.

We love going to Wales! The staff is very friendly, attentive & loving to my babies. They are always willing to work with me as an owner in what is the easiest and most comfortable for my girls, as they can be a little nervous, especially at the vet! They are always willing to get us an appointment as soon as possible and are flexible with my schedule. Can’t recommend them enough! Thank you to the staff for always making it a tolerable and enjoyable experience for Nippy, Girl and I.

Incredible staff, great price, fast service. Great price on exotics. We went in as an emergency, they were able to fit us in within 20 minutes of our call. The staff is a joy to interact with. They were thorough, and attentive to our animal's needs. Highly recommend.