Mr. Rooter Plumbing of Erie

I had Travis install a very difficult water heater that required removal of alot of old outdated pipes.he did an excellent job and remained courteous even when he was faced with verbal abuse do to my extreme lack of misunderstanding with regards to how plumbing works. I can not thank him enough for remaining calm finishing job and going above and beyond by not only taking unnecessary verbal abuse but then politely explaining in layman's terms how everything works. Travis definitely needs accolades for dealing with this extremely difficult in every way job. Beautiful end result and would highly recommend.

We have a clog in our bathroom sink that we cannot seem to get unclogged. However we are also thinking of doing a bathroom remodel and because of our problem with the plumbing we know that that needs done first and foremost. Brandon explained how he could fix the plumbing and or just unclog the drain but the plumbing needs fixed regardless. Apparently Mr Rooter started doing bathroom remodels recently and Brandon went over the options of different things for my bathroom for the remodel. He was extremely knowledgeable and helpful. We're not ready for the remodel just yet but definitely have to get the plumbing taken care of. He could have fixed it today but I have an appointment to go to, so he's coming back tomorrow to do the job. Also we use Mr Rooter like 20 years ago and they guarantee their work for a year after they unclog your drain and literally two days before the year was up we had an issue but did not have to pay because it was under warranty! Total bonus! I definitely highly recommend them for plumbing services.

Travis from Mr. Rooters was an absolute pleasure to work with. The team was prompt, responsive, and very professional and courteous. Specifically toward Travis, he was knowledgeable, personable, and addressed our plumbing issue at the source/root cause. He ensured we were billed appropriately and had a customer first mentality. We will be requesting him for our need. Based on this one interaction with Mr. Rooter’s, I would recommend them to another home owner! Thank you Mr. Rooters!

This is the best plumbing company I have ever used. Fast, efficient service. Definitely Reasonably priced. Brandon Higley was super nice, clean, polite and honest about the services and pricing before doing anything. I appreciate how much he explained and advised. He could not complete the service as it was a sewer issue that the landlord of my trailer park needs to take care of not an issue with my mobile home plumbing. He called my landlord with me and advised what the issue was so that he understood what was going on. I could not be happier with the professionalism and will definitely be calling Mr. Rooter for any plumbing needs in the future. And will ask for Brandon to be my technician. 😊

We had a great experience with Mr. Rooter Plumbing today. Brandon H. came out right away and took care of our main sewer line issue quickly. He was incredibly professional, polite, and clearly very knowledgeable about his craft. It’s a relief to have everything flowing again—highly recommend asking for Brandon!